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Terms & Conditions

You are welcome to Helpacause.in. You can avail the services offered here or through its affiliates, but prior to that you need to agree to the terms and conditions. If you browse our site or visit our shop, you have to accept these conditions.

Make sure that you have read the terms and conditions properly. While availing current or future services that are offered by the site or its affiliates, you will abide by these conditions and guidelines that are applicable.

The Privacy Policy

Make sure that you thorough review the privacy policy that governs the visit to our site. You shall understand our practices properly.

Terms and conditions for all purchases

The orders are for you to buy products from us. We will accept your offer by issuing a conformation email about the products that you have ordered. These acceptances are subject to your assent to the conditions of sale. No other conditions will be applicable in this context.

Methods of Electronic Communication

As you visit our site or send any emails to use, you actually are communicating electronically. With this communication you give the consent for receiving communication from our end electronically. We can post notices to our website or communicate with your directly through mail. You will have to agree that all the notices and any other forms of communications that are provided by us electronically completely satisfy any kinds of legal necessities and such communications are in writing terms.

Prices

The prices that we post in this website can be changed without any notice. The prices that are available before the commencement of order will be applicable. The prices that are posted also include charges and taxes. In case, if there are any additional charges, it will be notified on the website.

Conditions of Payment

You have to make payment at the time of placing order through Payu Gateway integrated with the website.

About Shipping and Handling (Shipping Policy)

As you place the order, we will make the arrangements for shipping the products to you through leading courier companies in India. It takes around 15 working days for delivery of your order. We will update you the Docket No. and Courier Company by Email. We are not liable for any delays in the procedure of shipment. The risk of loss and damage is passed to you as soon as the product is delivered to you. We cannot arrange for reverse shipment because of the unavailability of our logistic partners. In such a case, we might request you to send the products through any kinds of courier services.

The Return of Products (Return Policy)

If you return any product, we will accept if it is damaged during shipping or it defective. We will also accept the return, if the product is wrongly delivered to you or the packing is incomplete. However, we should be informed about the discrepancies within 72 hours from the delivery date of the product. At the same time, the products should also be returned in the original condition.

The replacement conditions

We offer you a guarantee of 7 days replacement for the products that we have sold in the site adhering to certain conditions that are mentioned. The customers will have to notify us about the defect or the damage within 72 hours from the receipt of the products. In case, if the customer fails to inform us within the due date, we reserve the right to reject or accept the request.

 

However, the replacement guarantee is valid only if the defect is from us or if damages are due to the transport. We will consider the damage as invalid if it is due to normal tearing and wearing or if there has been any kind of negligence on part of the customer. If our customers come across any such issues with any product, they should contact with the customer service within 72 hours. Failing this, we might decide to deny the request for replacement.

On the other hand, availing digital contents like e books are not returnable.

Policy of Change and Cancellation

If there is a change in quantity or addition of items or if specific changes have been accepted, we can modify the details of the orders. All the sales are final and the cancellations of the items can be made before the order is finally shipped.

Refund Policy

If you cancel any order after you have procured but before shipping, we will charge a nominal fee that is applicable. We will make the refund after the deduction that is applicable within 10 working days.

Access to License and Website

General: The site gives you limited license through which you can access the personal use of the website for downloading or modifying any portion of the content without the consent of the site.
Commercial sale:The license does not include any kind of commercial use of website or resale of the content. If there is any collection or listing of any product along with pricing, description or information of account, it can benefit another merchant.
No reproduction: The website cannot be reproduced or duplicated or exploited for commercial purpose without the written consent of the site.
No framing: You cannot frame or utilize any technology of framing for enclosing trademarks, logos or other information on the site. You will require a written consent for that.
Use of Metatags: You are not permitted to use metatags or hidden texts for utilizing the name or the trademark of the company without any written consent. If you use it, you will be terminated from the permission of licenses that are granted by the company.

 

About Your Account

Protection: As per the privacy policy of the website, you are responsible for maintaining the confidentiality of the account and password you have, so that you can restrict access to your computer. In addition to that, you also accept the responsibility of all the activities that occur under your password.
Children: No products are sold for children and these are sold only to the adults. Thus, if you are under the age of 15, you can use the site with the involvement of a parent and guardian. The site also reserves the right to refuse the service or terminate the account or removing the content of the edit. You can cancel the orders in the sole discretion

 

Reviews, Comments, Communications

The content: The visitors might post comments, reviews and other contents. They can also submit different ideas, suggestions, questions or any other kinds of information till the time that the content is not obscene, illegal, defamatory, threatening or infringing the rights of intellectual property to the third part. It should not contain software virus, commercial solicitation, political campaigning or mass mailing.
Wrong information: You cannot use false email address or cannot impersonate anyone which can mislead the original or a content or card. In such a case, we reserve the right to edit or remove the content and will not review posted contents regularly.
The Rights: If you submit material or post contents with a different intention, you can grant us and our affiliates a royalty free and non-exclusive perpetual and sub-licensed right to use the material. We can modify, reproduce, publish, adapt and create derivative work throughout the world. You also give Helpacause.in and the other affiliate sites the sub license for using the name that you have submitted in connection with the content.
Owning Rights: You can represent all the rights or control the right for the content that you have posted and the content is accurate. You can also use it for supplying but not violating the policy, so that it does not cause any injury to any entity. You will also accept for indemnification of the affiliate for the claims that will result in the supply of the content. The site has the right to obligate or edit or even remove the activity of the content. It takes no responsibility for liability of any content that you have posted.

 

The Risk of Loss

The items that you have purchased from this site are adhered to the contract of shipment. Thus, the title and the risk of loss pass to you as soon as the product is delivered.

Policies of the Site, Modification, and Severability

You should review our other policies, as well. We have the right to make any change in our websites, the terms and conditions and the policies any time. If these conditions are invalid, unenforceable or void for any reason, the condition can be deemed as severable. It will also not create any affect on the validity or enforceability of other conditions.

Rights of Intellectual Property

Copyright: All the contents like graphics, texts, button icons, logos, digital downloads, audio clips is the property of Helpacause.in and is completely protected by Indian law of Copyright. The content is also the exclusive property of the site including the software in use.

Trademarks:

  • Protected Marks:The protected marks include Helpacause.in & design and other things that are in the website.
  • Protected Graphics:The graphics, page headers, logos, icons, scripts are trademarks of the site. These trademarks and trade dress might not be used in relation to products and services that are not of the company. All the other trademarks are owned by the company and its affiliate sites. These are the property of different owners. They might not be connected to or affiliated with Helpacause.in.

 

The Law and Jurisdiction

The above mentioned terms and conditions will be in use in accordance with the Indian laws. If there are matters of disputed from it related to the terms and conditions of the website, the competent Courts at Kolkata, West Bengal will have the complete jurisdiction for the matter and all the other courts will be excluded.

General Terms

  1. The artworks made available for sale on the Website may not always be in the physical possession of Umeed Art Gallery and may be physically located anywhere in the world.
  2. All artworks made available for sale on the Website will be sold at the price listed and no discounts will be granted to the buyer. The price of the art work listed does not include duties, taxes, shipping and handling, which will be charged as applicable and would depend on the physical location of the artwork as well as the shipping address provided by the buyer. The information provided during registration or amended at the time of finalizing a purchase shall be the final billing address and shipping address for delivery of the artworks.
  3. The buyer agrees that the buyer is liable for any duties and taxes that might be applicable on the purchase as per clause 2 above and such charges shall be payable in addition to the price of the artwork.
  4. All invoices will be raised by Umeed Art Gallery based on the registration information provided by the buyer or amended at the time of finalizing a purchase and payments will be accepted only from the buyer so registered. In the event that a payment is sent from elsewhere, it may either be returned or could result in a delay in the processing of the order until management decides whether a variation from the registration details may be accepted.
  5. Once an order is placed on Umeed Art Gallery the buyer is required to make payment for the price of the artwork as well as the charges referred to above within 15 working days from the date of placing the order. Umeed Art Gallery reserves the right to cancel the order without prior notices to the buyer and without stating any reason. The amount in full shall be refunded by Umeed Art Gallery. Alternately, and without prejudice to the foregoing, Umeed Art Gallery may, at its absolute discretion, hold the artwork for the Buyer and charge any storage and insurance costs applicable on the purchase and/or may seek to commence legal proceedings (acting as the agent of the Seller) to ensure execution of the contract of sale.
  6. The artworks will be delivered / shipped to the Buyer once all necessary documentation, relating to transportation, tax, etc. as may be reasonably requested for by RAG are completed and payment has been realized in full including any additional charges. In the event that the buyer chooses to himself collect the artworks from Umeed Art Gallery he must do so within two weeks of Umeed Art Gallery receiving the payment. In the event that the artworks are not so collected within a period of two weeks, storage and insurance costs will be applicable on the purchase and will be determined at the complete discretion of Umeed Art Gallery.
  7. You agree to abide by all provisions prescribed in these terms and conditions. In particular, you warrant that all information that you submit will be true and accurate and you agree to pay all costs, charges plus all applicable taxes for the purchases made by you.
  8. Umeed Art Gallery is authorized by the Sellers to exercise complete discretion in (i) the illustration and descriptions of art works for viewing and sale and (ii) acceptance or rejection of orders received.
  9. All artwork displayed on the Website is supported by an authenticity guarantee from the Seller. Based on this, Umeed Art Gallery will issue a specific authenticity guarantee for every artwork sold on the Website.
  10. Umeed Art Gallery is not obligated to provide any physical preview of the artwork either before or after the sale. Umeed Art Gallery is in no way liable for the condition of the artwork. Condition reports are provided on request and are based on the information provided by the Seller. In the event that Umeed Art Gallery is of the view that there is a significant difference in the physical work relative to its appearance as displayed on the website, an email will be sent to the buyer regarding the difference and Umeed Art Gallery will await the buyer’s decision to proceed with the order.
  11. All foreign currency exchange rates for the purchase are made as per the market rate. The prices for individual artworks have been 'rounded off' for ease of reference and do not necessarily reflect the exact exchange rate that will be used for calculation of the invoiced price.
  12. The buyer warrants that all the information furnished at the time of registration is true and correct and any change in the information provided will be updated and intimated to Umeed Art Gallery immediately. Umeed Art Gallery is entitled to act on the basis of the information provided and seek such further information, clarifications or verifications as it may deem necessary for granting registration. Such registration may be suspended or cancelled where Umeed Art Gallery forms a reasonable view that any of the above information may be inaccurate. However, such registration will be restored immediately on the buyer furnishing information to the satisfaction of Umeed Art Gallery.
  13. It is understood that you have accepted the paintings to be authenticate as you make payment for the same.
  14. After receiving payment the painting shall be delivered within 15 days through courier/Indian post.
  15. In case of foreign buyers the delivery of the purchased item/items shall take 20 days to deliver and the courier charges shall be paid by the customer.
  16. For canvas paintings they shall be delivered in rolled form, not in framed or stretched.
  17. For paper paintings they shall be delivered in board form without framing.
  18. For paintings/sculptures and other buyable items in the website the actual size may vary with that of the ones mentioned in the site. The sizes mentioned in the site are approximate sizes of the actual thing.

 

 

 

 

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