In association with
You are welcome to Helpacause.in. You can avail the services offered here or through its affiliates, but prior to that you need to agree to the terms and conditions. If you browse our site or visit our shop, you have to accept these conditions.
Make sure that you have read the terms and conditions properly. While availing current or future services that are offered by the site or its affiliates, you will abide by these conditions and guidelines that are applicable.
Terms and conditions for all purchases
The orders are for you to buy products from us. We will accept your offer by issuing a conformation email about the products that you have ordered. These acceptances are subject to your assent to the conditions of sale. No other conditions will be applicable in this context.
Methods of Electronic Communication
As you visit our site or send any emails to use, you actually are communicating electronically. With this communication you give the consent for receiving communication from our end electronically. We can post notices to our website or communicate with your directly through mail. You will have to agree that all the notices and any other forms of communications that are provided by us electronically completely satisfy any kinds of legal necessities and such communications are in writing terms.
The prices that we post in this website can be changed without any notice. The prices that are available before the commencement of order will be applicable. The prices that are posted also include charges and taxes. In case, if there are any additional charges, it will be notified on the website.
Conditions of Payment
You have to make payment at the time of placing order through Payu Gateway integrated with the website.
About Shipping and Handling (Shipping Policy)
As you place the order, we will make the arrangements for shipping the products to you through leading courier companies in India. It takes around 15 working days for delivery of your order. We will update you the Docket No. and Courier Company by Email. We are not liable for any delays in the procedure of shipment. The risk of loss and damage is passed to you as soon as the product is delivered to you. We cannot arrange for reverse shipment because of the unavailability of our logistic partners. In such a case, we might request you to send the products through any kinds of courier services.
The Return of Products (Return Policy)
If you return any product, we will accept if it is damaged during shipping or it defective. We will also accept the return, if the product is wrongly delivered to you or the packing is incomplete. However, we should be informed about the discrepancies within 72 hours from the delivery date of the product. At the same time, the products should also be returned in the original condition.
The replacement conditions
We offer you a guarantee of 7 days replacement for the products that we have sold in the site adhering to certain conditions that are mentioned. The customers will have to notify us about the defect or the damage within 72 hours from the receipt of the products. In case, if the customer fails to inform us within the due date, we reserve the right to reject or accept the request.
However, the replacement guarantee is valid only if the defect is from us or if damages are due to the transport. We will consider the damage as invalid if it is due to normal tearing and wearing or if there has been any kind of negligence on part of the customer. If our customers come across any such issues with any product, they should contact with the customer service within 72 hours. Failing this, we might decide to deny the request for replacement.
On the other hand, availing digital contents like e books are not returnable.
Policy of Change and Cancellation
If there is a change in quantity or addition of items or if specific changes have been accepted, we can modify the details of the orders. All the sales are final and the cancellations of the items can be made before the order is finally shipped.
If you cancel any order after you have procured but before shipping, we will charge a nominal fee that is applicable. We will make the refund after the deduction that is applicable within 10 working days.
Access to License and Website
General: The site gives you limited license through which you can access the personal use of the website for downloading or modifying any portion of the content without the consent of the site.
Commercial sale:The license does not include any kind of commercial use of website or resale of the content. If there is any collection or listing of any product along with pricing, description or information of account, it can benefit another merchant.
No reproduction: The website cannot be reproduced or duplicated or exploited for commercial purpose without the written consent of the site.
No framing: You cannot frame or utilize any technology of framing for enclosing trademarks, logos or other information on the site. You will require a written consent for that.
Use of Metatags: You are not permitted to use metatags or hidden texts for utilizing the name or the trademark of the company without any written consent. If you use it, you will be terminated from the permission of licenses that are granted by the company.
About Your Account
Children: No products are sold for children and these are sold only to the adults. Thus, if you are under the age of 15, you can use the site with the involvement of a parent and guardian. The site also reserves the right to refuse the service or terminate the account or removing the content of the edit. You can cancel the orders in the sole discretion
Reviews, Comments, Communications
The content: The visitors might post comments, reviews and other contents. They can also submit different ideas, suggestions, questions or any other kinds of information till the time that the content is not obscene, illegal, defamatory, threatening or infringing the rights of intellectual property to the third part. It should not contain software virus, commercial solicitation, political campaigning or mass mailing.
Wrong information: You cannot use false email address or cannot impersonate anyone which can mislead the original or a content or card. In such a case, we reserve the right to edit or remove the content and will not review posted contents regularly.
The Rights: If you submit material or post contents with a different intention, you can grant us and our affiliates a royalty free and non-exclusive perpetual and sub-licensed right to use the material. We can modify, reproduce, publish, adapt and create derivative work throughout the world. You also give Helpacause.in and the other affiliate sites the sub license for using the name that you have submitted in connection with the content.
Owning Rights: You can represent all the rights or control the right for the content that you have posted and the content is accurate. You can also use it for supplying but not violating the policy, so that it does not cause any injury to any entity. You will also accept for indemnification of the affiliate for the claims that will result in the supply of the content. The site has the right to obligate or edit or even remove the activity of the content. It takes no responsibility for liability of any content that you have posted.
The Risk of Loss
The items that you have purchased from this site are adhered to the contract of shipment. Thus, the title and the risk of loss pass to you as soon as the product is delivered.
Policies of the Site, Modification, and Severability
You should review our other policies, as well. We have the right to make any change in our websites, the terms and conditions and the policies any time. If these conditions are invalid, unenforceable or void for any reason, the condition can be deemed as severable. It will also not create any affect on the validity or enforceability of other conditions.
Rights of Intellectual Property
Copyright: All the contents like graphics, texts, button icons, logos, digital downloads, audio clips is the property of Helpacause.in and is completely protected by Indian law of Copyright. The content is also the exclusive property of the site including the software in use.
The Law and Jurisdiction
The above mentioned terms and conditions will be in use in accordance with the Indian laws. If there are matters of disputed from it related to the terms and conditions of the website, the competent Courts at Kolkata, West Bengal will have the complete jurisdiction for the matter and all the other courts will be excluded.